Clearly Agent: an AI store associate that knows your catalog
Every unanswered question is a lost sale. Clearly Agent puts an AI shopping assistant on your storefront that knows every product, variant, price, and inventory level — recommends products with inline cards, tracks orders, takes cart actions, and talks in 15+ languages. Two-minute install, free tier with a $299/mo Pro upgrade for high-volume stores.
The short answer
Yes. Clearly Agent is a free, catalog-aware AI store associate for Shopify: it reads your live products, variants, and inventory, answers shoppers in 15+ languages, recommends SKUs with inline add-to-cart, tracks orders, and hands off to you live when a human is needed. Fully branded on the free tier — install in two minutes, no theme code.
What it does
Catalog-aware product recommendations
Clearly Agent reads your entire product catalog over Shopify’s API and surfaces matches with inline product cards — image, price, “Add to cart” — right inside the chat. Updates in real time via Shopify webhooks.
Order tracking by order number
Customers ask “where’s my order?” and the agent looks it up, returns the tracking link and latest fulfilment status, and offers to email a copy. No more “where’s my order?” tickets in your inbox.
Live chat handoff with merchant takeover
When a customer needs a human, the agent escalates and the conversation lands in your admin in real time. Take over mid-thread; if you’re offline it auto-creates a support ticket and emails you.
15+ languages, auto-detected
Shoppers chat in their browser language; the agent replies in the same one. English, Spanish, French, German, Portuguese, Japanese, Korean, Chinese (Simplified), Arabic, Hindi, and more.
Cart actions inside the chat
The agent adds and removes items from the Shopify cart, applies discounts you’ve configured, and routes to checkout — all without the customer leaving the conversation.
Voice-in shopping
Customers can tap the mic and speak — Clearly Agent transcribes, interprets intent, and replies in text or voice. Hands-free product discovery for mobile shoppers.
Free to start, $299/mo when you scale
Free
- Storefront chat widget
- Product recommendations with cards
- Order tracking
- Customer memory
- Discount-code lookup
- Knowledge base + custom instructions
- Analytics dashboard
- ~50 conversations / month
Clearly Pro
Recommended- Everything in Free
- ~5,000+ conversations / month
- Live chat takeover
- Priority AI model (faster, deeper context)
- White-label (remove Clearly branding)
- Priority support
Frequently asked questions
How much does Clearly Agent cost?
Clearly Agent is free for small Shopify stores — typically ~50 conversations per month with full branding customization, live takeover, and catalog awareness. Pro plan at $299/mo handles ~5,000 conversations/month for stores at scale. No per-seat fees, no per-resolution AI charges.
How does Clearly Agent compare to Tidio?
Tidio Lyro AI costs $39/month for 50 conversations. Clearly Agent gives the same 50 conversations free, with full branding (no Tidio badge), live takeover, and catalog-aware product recommendations included on the free tier.
How long does setup take?
About 2 minutes. Install from the Shopify App Store, name your agent, pick a personality, and the storefront widget activates automatically via a Theme App Extension. No theme code changes, no JavaScript, no engineer required.
Does it work with my Shopify theme?
Yes — every Shopify theme. Clearly Agent installs as a Theme App Extension which is sandboxed and theme-agnostic. Tested on Dawn, Crave, Studio, Refresh, Sense, Origin, Spotlight, plus custom themes from major dev shops.
Can the AI add items to cart?
Yes. When the customer commits in chat ("I'll take the medium in blue"), the agent adds the variant to their cart inline. Customer can keep chatting; cart updates in real-time.
What is live human takeover?
When the AI doesn't know an answer or the customer asks for a human, you get a notification in the merchant inbox. You join the conversation in the same widget — no second tool, no ticket queue. Available on the free tier.
How is this different from Tidio, Gorgias, or Shopify Inbox?
Tidio and Gorgias are full helpdesk platforms — tickets, email, multi-channel. Clearly Agent is narrower and deeper: an AI agent on the storefront that knows your catalog, takes cart actions, and talks in 15+ languages. We integrate, we don't compete with your helpdesk.
Does the agent need training data?
No. It reads your products, prices, variants, inventory, and policies straight from Shopify on install. You can add a knowledge base (FAQs, size guides, custom docs) and tune the agent's personality and brand voice from the admin.
What about my existing chat widget?
Clearly Agent is a theme app extension — it embeds via the Shopify theme editor without code. If you already run Tidio, Intercom, or Shopify Inbox, you can disable Clearly's widget and only use the agent through their channels (we have an API-only mode).
GDPR / data privacy?
Customer-deletion, customer-data-request, and shop-deletion webhooks are wired per the Shopify GDPR template. Conversation data lives in our infrastructure with deletion on request. We don't train models on your conversations.
Install Clearly Agent on your store
Two-minute setup. Free tier, $299/mo Pro for high-volume stores. No code, no catalog upload — just install and go.