Terms of Service

Skins. When you buy a skin (with Honey or USD), you receive a perpetual, personal, non-transferable license to use that skin on your Hive avatar. Skins are not stored on a blockchain, are not transferable to other accounts, and are not investments. We do not vault skins after release — once you own a skin, it remains in your wardrobe even if we stop selling it. The underlying art and voice persona remain our intellectual property; your license is to use, not to redistribute.

Honey. Honey is a virtual currency redeemable only inside Hive for skins, accessory unlocks, and pass tiers. Honey is not money, has no cash value, cannot be redeemed for cash, and cannot be transferred between accounts. Unused Honey at account deletion is forfeit (subject to Section 6 refunds).

Hive Pro. Hive Pro is a recurring subscription priced in your local currency (USD-equivalent). It auto-renews until canceled. You can cancel anytime via Settings → Wallet → Manage subscription, or via your operating system’s subscription management. Pro features remain active until the end of the paid period after cancellation.

Tax. Stripe collects applicable sales tax / VAT based on your billing address; the prices shown are inclusive of tax in jurisdictions where required by law.

Refund tokens. Each new account is granted three refund tokens. A token can reverse one Honey purchase or one skin buy made within the previous 7 days. Reversed transactions revoke the granted Honey or skin and credit the original payment method. Refund tokens do not roll over after they’re used.

Pro subscription. If you cancel within 7 days of your initial Pro signup, we refund the most recent payment in full and disable Pro features. After 7 days, cancellations stop future renewals but do not refund the current period.

Disputes. If you initiate a chargeback through your bank or card issuer for a transaction we’ve fulfilled, we may suspend your account pending resolution. We strongly prefer you contact support@clearly.sh before disputing.

Statutory rights. Nothing in this section limits any statutory consumer protections you have under your local law (e.g., the EU’s 14-day cooling-off period, where applicable).

• Bot, automate, or scrape Hive in a way that artificially inflates streaks, ranks, or earnings.
• Resell, gift-trade, or auction skins or Honey for value outside our ecosystem.
• Reverse-engineer, decompile, or attempt to extract the source of the Mac app, daemon, or proprietary skin assets.
• Use Hive to harass, defame, or harm any other person, including in any public profile or skin-creator content.
• Attempt to bypass payment, rate limits, abuse-prevention, or security controls.
• Use Hive in violation of any export control, sanctions, or other applicable law.

Our IP. The Hive name, logo, character designs, voice personas, skin art, software, and clearly.sh website are owned by Clearly and protected by copyright, trademark, and other laws.

Your content. If you submit feedback, bug reports, or feature suggestions, you grant us a non-exclusive, irrevocable, worldwide, royalty-free license to use them to improve Hive. You retain ownership.

DMCA. We comply with the Digital Millennium Copyright Act. If you believe a Hive skin, voice, or other content infringes your copyright, send a takedown notice to dmca@clearly.sh with the elements required by 17 U.S.C. § 512(c)(3).